Terms and Conditions

A Digital Solutions – Terms and Conditions

1. Acceptance of Terms of Use

By accessing or using this website (www.adigitalsolutions.com and www.adigitalsolutions.com), you agree to be bound by these Terms and Conditions, along with any additional policies posted on specific site sections. These terms may be updated without notice, and it is your responsibility to review them periodically.

We may deliver legal communications via email or website notifications. If you choose to withdraw your consent to electronic communications, you must notify our support team—however, this will result in account termination.

2. General Terms

All transactions are governed by the laws of the District of Columbia. A Digital Solutions is not liable for delays or damages due to external factors including equipment failures, weather, government actions, or shipping issues.

Our design and print tools are proprietary. Submitting an order constitutes acceptance of all Terms and Conditions.

3. Order Acceptance & Pricing

All orders are subject to approval. We may cancel or refuse any order at our discretion. Prices may change without notice—even after submission—due to supplier or material fluctuations.

4. Returns and Claims

All sales are final due to the custom nature of our products. No returns are accepted once production or shipping has begun.

Claims for printing defects or shortages must be submitted in writing within two (2) business days of receipt. We may reprint or replace defective items if A Digital Solutions is at fault. Claims will not be honored if:

  • Items were used or damaged post-delivery
  • Defects were caused by mishandling or misuse

5. Payment & Credit Terms

Full payment is required at the time of order unless pre-approved in writing. Declined payments will halt order processing.

Past due accounts incur a 2% monthly finance charge (24% APR). Accounts 30+ days overdue may be placed on hold, and future orders may require prepayment. Customers are responsible for all collection and legal fees.

6. Warranty Disclaimer

All products are provided "as is" with no expressed or implied warranties. A Digital Solutions' liability is limited to reprinting or issuing store credit for verified defects.

7. Shipping Policy

All shipments are F.O.B. Washington, DC. We coordinate shipping as your agent, but once transferred to the carrier, liability for damage or delay shifts to the customer.

8. Limitation of Liability

A Digital Solutions is not liable for indirect or incidental damages. Customers agree to indemnify and hold us harmless from legal claims, damages, or costs stemming from misuse or content that infringes on third-party rights.

9. Cancellations & Refunds

Orders may only be canceled before production begins. No cancellations or refunds will be issued after production or shipment.